What is the meaning of the term “My Account?”
“My Account” is the focal point where you can get all the vital details regarding your orders. You can do the following activities at this place:
- Alter your password.
- Edit your personal details such as an address, name etc.
- Cancel your order(s).
- View your MYIU Designs Credits.
- Initiate a refund/return of your order(s).
How to confirm if my order has been placed successfully or not?
Once your payment gets processed successfully, we will complete your order. You will receive an email from MYIU Designs. It will carry the confirmation of the order placement. You will get all the relevant details regarding your order, such as the amount paid, order number, estimated date of delivery and so on. Also, you will be provided with an SMS confirming your order.
What is the maximum time of delivery?
The estimated time of delivery varies according to your shipping address. Generally, in Metro cities and Tier 1 cities, the delivery takes place within 2 to 3 days. In Tier 2 and 3 cities, delivery takes around 3 to 5 days. If you stay in the North East region, then the delivery may take as long as 5 to 7 days.
I have received just a part of my order. Why is it so?
There can be two reasons for this:
- We have shipped your orders in different shipments. The other one will most probably still be in transit, and you will receive it super soon.
- The stock for the order that you have placed is unavailable at this moment. In such a scenario, you will definitely get a call from our side.
How does your delivery process operate?
MYIU Designs have partnered with renowned logistics service providers.We make sure that they efficiently deliver your ordered products to your doorstep.